Workplace etiquette shapes how colleagues interact, influences productivity, and defines company culture. It goes beyond simple politeness; it fosters respect, professionalism, and cooperation. Understanding what to do—and what to avoid—creates a better environment for everyone.
Do: Communicate Clearly and Professionally
- Use direct and concise language in emails, meetings, and casual conversations.
- Adapt tone and delivery based on the situation and the person you’re speaking with.
- Proofread emails before sending to avoid misunderstandings.
- Keep personal emotions in check, especially in professional discussions.
Don’t: Use slang, jargon, or informal language in professional settings unless it aligns with company culture.
Do: Show Up on Time
- Arrive early or at least on time for meetings, deadlines, and shifts.
- Plan ahead for traffic, technical issues, or other disruptions.
- Respect colleagues’ time by being prepared and efficient.
Don’t: Show up late without notifying the relevant people or making an effort to adjust.
Do: Dress Appropriately
- Follow the company’s dress code, whether formal, business casual, or relaxed.
- Maintain a polished appearance that reflects professionalism.
- Adapt to workplace norms, ensuring attire aligns with expectations.
Don’t: Wear overly casual, revealing, or distracting outfits that undermine credibility.
Do: Respect Personal Space and Boundaries
- Maintain a comfortable distance in conversations.
- Knock before entering someone’s office or cubicle.
- Keep volume levels in check when talking on the phone or collaborating.
- Be mindful of cultural differences in personal space expectations.
Don’t: Invade others’ space or assume everyone is comfortable with physical contact, such as handshakes or pats on the back.
Do: Listen Actively
- Make eye contact and acknowledge others when they speak.
- Ask relevant questions and summarize key points to confirm understanding.
- Show genuine interest in conversations, whether with superiors, colleagues, or clients.
Don’t: Interrupt, check your phone, or dismiss input from others.
Do: Maintain a Positive Attitude
- Approach challenges with a constructive mindset.
- Support colleagues by recognizing their contributions and efforts.
- Stay professional even when dealing with difficult situations or personalities.
Don’t: Complain excessively or spread negativity that dampens morale.
Do: Use Technology Responsibly
- Keep personal phone use to a minimum during work hours.
- Mute notifications in meetings and step away for personal calls.
- Follow company policies on internet and social media usage.
Don’t: Scroll through social media, text excessively, or engage in distracting activities during work hours.
Do: Be Mindful of Office Cleanliness
- Keep workspaces tidy and organized.
- Clean up after using shared spaces like kitchens or meeting rooms.
- Dispose of food properly and avoid bringing strong-smelling meals to shared areas.
Don’t: Leave messes for others to clean up or ignore hygiene practices.
Do: Give and Receive Feedback Constructively
- Offer feedback in a respectful and solution-oriented manner.
- Accept criticism with an open mind and use it to improve.
- Acknowledge effort and progress in others.
Don’t: Take feedback personally or respond defensively.
Do: Respect Confidentiality and Privacy
- Keep sensitive information private and share only with authorized individuals.
- Follow company policies on data protection and security.
- Avoid discussing confidential matters in public spaces.
Don’t: Gossip about coworkers, disclose sensitive information, or spread rumors.
Do: Support Team Collaboration
- Contribute ideas and participate actively in team projects.
- Offer assistance when colleagues need help.
- Celebrate team achievements and recognize shared successes.
Don’t: Isolate yourself, dismiss others’ input, or take sole credit for group work.
Do: Follow Workplace Hierarchies and Protocols
- Address superiors and colleagues with respect.
- Understand reporting structures and communicate through proper channels.
- Adapt to different leadership styles while maintaining professionalism.
Don’t: Overstep boundaries or ignore established procedures.
Do: Handle Conflict with Professionalism
- Address issues directly and respectfully with the involved parties.
- Seek mediation if conflicts escalate beyond personal resolution.
- Stay calm and focus on solutions rather than blame.
Don’t: Engage in office drama, retaliate, or let conflicts fester.
Do: Show Gratitude and Appreciation
- Say “thank you” when someone helps you.
- Recognize colleagues for their contributions.
- Express appreciation through small gestures like a note or a kind word.
Don’t: Take others’ efforts for granted or fail to acknowledge teamwork.
Practicing workplace etiquette strengthens professional relationships and contributes to a productive and respectful environment. Small habits create lasting impressions, reinforcing trust and collaboration across teams.